Most managers are under increasing pressure to achieve higher performance from less resources, in an increasingly dynamic and unpredictable operating environment, through a workforce that is becoming increasingly unmanageable. But with the knowledge and tools to develop your abilities in managing the performance of your staff, you'll improve the performance of your business. Performance management isn't just a once-a-year assessment; an effective manager will incorporate performance review and feedback as part of their day-to-day communications with employees. Setting out seven strategies for how managers and supervisors can be more effective in their performance management roles, James Webb discusses the processes of assigning work, performance planning, employee development, understanding and responding to performance data, and accounting for the "unmanageable" in an open system. These...
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