Over the past ten years the authors have been developing and practicing tips for managing high conflict clients in mediation, which is now a fully developed new method: New Ways for Mediation.(R) This book gives all of the little tips which any mediator can use, as well as the step-by-step structure of the New Ways for Mediation method for those who want to have better control of the process in high conflict cases--or any cases. Bill Eddy is primarily a family mediator in San Diego, California, with a worldwide reputation for training mediators, lawyers, judges and counselors in methods for working with clients with "high conflict" personality disorders or traits. Michael Lomax is a mediator dealing with family, workplace, military and government agency disputes in British Columbia, Canada. Both have provided trainings in this method for High Conflict Institute over the past ten years....
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