Biff for Lawyers and Law Offices: Your Guide to Respectful Written Communication with Clients, Opposing Counsel and Others

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"BIFF is simple, powerful, and impactful. This book should be mandatory reading for the entire legal industry. Once you start to use BIFF, it becomes an antidote for caustic interactions. You can't stop the poison, but BIFF gives you the antidote to counteract it safely. Read it, apply it, and start to use power of BIFF." --Attorney Steve Riley, Atticus shareholder and podcast host of Great Practice. Great Life. Use BIFF to Communicate with Your Ex's Blaming, Accusing and Taunting Texts and EmailsThis book provides a simple and proven method for lawyers and staff to use in ethically responding to hostile communications, correcting misinformation by others, and initiating productive correspondence. The BIFF Communication method can be used by all law office personnel (paralegals, administrative assistants, receptionists, and others), with 30 sample responses to...

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